Privacy Policy

How we collect, use, and protect your information. Last updated: 2025-10-26

We minimize data • GDPR-friendly

We respect your privacy and collect only what we need to operate Pjot’s ZenTools (the “Software”) and the PjotsZen Hub. This Policy explains what data we collect, why we collect it, how we use it, and your rights.

1) Overview

We collect minimal account data (name, email) when you register.
We keep lightweight diagnostics and entitlement logs to provide updates and verify licenses.
Payments, if any, are processed by third-party providers; we never see your full card data.
Under GDPR, you have rights to access, rectify, erase, restrict, object, and portability.

2) Data we collect

Account data

Name & email (required for registration and entitlement checks).
License flags (e.g., commercial seat, marketing opt‑in).

Usage & diagnostics

Basic telemetry from the Hub (e.g., version, update checks, success/failure codes).
Crash/error logs submitted by the user or generated by the Hub to improve stability.

Device & technical

IP address and general location (derived, not precise) for security and rate limiting.
Environment info (OS, Maya version, time zone) to troubleshoot compatibility.

Payment information

Processed by our payment partners. We receive transaction references/status but not your full card details.

3) How we use data

To create and manage your account, verify email, and enforce entitlements.
To deliver updates, security patches, and product communications.
To troubleshoot and improve performance and reliability.
For payments, licensing, and fraud prevention.
With your consent, to send optional marketing/news updates (opt‑in only).

4) Legal bases (GDPR)

Contract: to provide the Software and related services you request.
Legitimate interests: product security, update delivery, and service improvement.
Consent: optional marketing emails.
Legal obligation: records we must retain for tax/accounting.

5) Data retention

We retain data only as long as necessary for the purposes above. Typical retention:

Account & entitlement data: while your account is active and for a reasonable period after deactivation for fraud prevention and audit.
Telemetry/logs: short‑term rolling windows unless required for security investigations.
Payment records: as required by law.

6) Sharing your data

We do not sell your personal data. We share data only with processors who help us run the Software, for example:

Email delivery (transactional and opt‑in marketing).
Payment processing and fraud prevention.
Hosting and infrastructure providers.
Crash/diagnostic tooling (if enabled).

All processors are bound by contracts that require GDPR‑compliant handling of personal data.

7) International transfers

Where data is transferred outside the EU/EEA, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

8) Your rights

Under GDPR, you have the right to request access, rectification, erasure, restriction, and portability of your personal data, and to object to processing where applicable. You can withdraw consent at any time for processing based on consent.

To exercise your rights, contact us at p.dyderski@live.at. We will respond within statutory timelines.

9) Children

The Software is not directed at children under 13. If you believe a child provided personal data, contact us to remove it.

10) Security

We use technical and organizational measures appropriate to the risk to protect personal data. No method of transmission or storage is 100% secure.

11) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above reflects the latest version. Significant changes will be communicated where appropriate.

12) Contact

Controller: Pjot’s ZenTools

Email: p.dyderski@live.at

Website: get.pjotszen.tools

You also have the right to lodge a complaint with your local data protection authority.